1. Access the module
Click here to learn how to access the Occurrences module in Qualiex.
2. Locating the occurrence
Click the Occurrences tab, locate the desired occurrence, then right‑click it or open the context menu 
and select “View.”
and select “View.”To view the occurrence, you must be responsible for one of the stages or be part of the involved team.
When you click View, the system will open the stage that displays the information for the current step: “Action Plan Execution.”
The system will then display a screen containing all the actions that must be executed as part of the treatment.
Use the scroll bar at the bottom of the screen to view all information related to the actions.
3. Verifying the effectiveness of the action
If the action has a effectiveness checker assigned, only the effectiveness checker can complete it. However, before closing the action, a final assessment (statement) must be provided.
To do this, right‑click the desired action, select “Change status,” and change the status to “Concluded.”
A screen will open for you to justify the completion. At this moment, you must describe your assessment regarding the effectiveness verification:
To complete the process, click “Change Status.”
If the action was not effective, evaluate whether it is necessary to register a new action or return this action to the “Action plan execution” stage.