---
title: How to reopen a completed, rejected, or canceled occurrence in Qualiex?
description: How to reopen a completed, rejected, or canceled occurrence in Qualiex?
---

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1. [Qualiex | Knowledge Base](https://qualiex.forlogic.net/en?hsLang=en)
2. [Occurences](https://qualiex.forlogic.net/en/occurences?hsLang=en)
3. [Treating an occurence guide](https://qualiex.forlogic.net/en/occurences?hsLang=en#treating-an-occurence-guide)

# How to reopen a completed, rejected, or canceled occurrence in Qualiex?

 

### **Access the module**

Click here to learn how to access the *Occurrences* module in Qualiex.

### **Reopening an occurrence**

Occurrences with the status *completed*, *canceled*, or *rejected* remain “inactive” in the system, meaning that no new entries or changes can be made. If necessary, it is possible to reopen an occurrence to resume its handling.

*To reopen a closed occurrence, you must have the permission **“Change Status of Closed Occurrence”** assigned to your Role. This is defined under **Roles and Permissions > Settings***

 

Click the **Occurrences** tab, then right‑click the desired occurrence or open the context menu![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-12-2026-11-41-42-6435-AM.png?width=28&height=22&name=image-png-Feb-12-2026-11-41-42-6435-AM.png) and select **“View.”**

**![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-12-2026-11-41-13-0540-AM.png?width=907&height=498&name=image-png-Feb-12-2026-11-41-13-0540-AM.png)**

 

A new screen will open displaying the occurrence details. Click on![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-12-2026-11-42-42-2057-AM.png?width=28&height=22&name=image-png-Feb-12-2026-11-42-42-2057-AM.png) and then select the option *‘Reopen occurrence’*.

 

![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-12-2026-11-43-56-9456-AM.png?width=1632&height=515&name=image-png-Feb-12-2026-11-43-56-9456-AM.png)

 

A screen will open showing the stage to which the occurrence will return, and you will be required to enter a justification. This prevents the occurrence from being reopened accidentally.  
After entering the justification, click **‘***REOPEN***’**.

 

![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-12-2026-11-46-48-8558-AM.png?width=760&height=308&name=image-png-Feb-12-2026-11-46-48-8558-AM.png)

 

The occurrence will be reopened, allowing you to make changes and continue with the handling process.

 

![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-12-2026-11-48-26-2294-AM.png?width=1034&height=366&name=image-png-Feb-12-2026-11-48-26-2294-AM.png)

 

 

*All changes and actions will be recorded in the history log.*

 

- [Occurences](https://qualiex.forlogic.net/en/occurences?hsLang=en#main-content)
  
  
  
  
  
    - [Treating an occurence guide](https://qualiex.forlogic.net/en/occurences?hsLang=en#treating-an-occurence-guide)
    - [Register Occurence](https://qualiex.forlogic.net/en/occurences?hsLang=en#register-occurence)
    - [Inbox](https://qualiex.forlogic.net/en/occurences?hsLang=en#inbox)
    - [Cause analysis](https://qualiex.forlogic.net/en/occurences?hsLang=en#cause-analysis)
    - [Action plan elaboration and execution](https://qualiex.forlogic.net/en/occurences?hsLang=en#action-plan-elaboration-and-execution)
    - [Effectiveness check](https://qualiex.forlogic.net/en/occurences?hsLang=en#effectiveness-check)
    - [Standardization and disclosure](https://qualiex.forlogic.net/en/occurences?hsLang=en#standardization-and-disclosure)
    - [Overview](https://qualiex.forlogic.net/en/occurences?hsLang=en#overview)
    - [General information](https://qualiex.forlogic.net/en/occurences?hsLang=en#general-information)
    - [My Actions](https://qualiex.forlogic.net/en/occurences?hsLang=en#my-actions)
    - [Cause classification](https://qualiex.forlogic.net/en/occurences?hsLang=en#cause-classification)
    - [Occurences Categories](https://qualiex.forlogic.net/en/occurences?hsLang=en#occurences-categories)
    - [Types of occurrences](https://qualiex.forlogic.net/en/occurences?hsLang=en#types-of-occurrences)
    - [Module Configurations](https://qualiex.forlogic.net/en/occurences?hsLang=en#module-configurations)
    - [Reports](https://qualiex.forlogic.net/en/occurences?hsLang=en#reports)

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