1. Access the module
Click here to learn how to access the Occurrences module in Qualiex.
2. Locating the occurrence
Click the Occurrences tab, then right‑click the desired occurrence or open the context menu 
and select “View.”
and select “View.”To perform the cause analysis of an occurrence, you must be either the person responsible for the occurrence or the person responsible for the cause‑analysis stage.
When you open the occurrence, the system automatically directs you to the current step that needs to be completed
3. Adding the cause‑analysis tool
In the Cause Analysis step, click “Causes” to view the possible causes and root causes that have been identified.
A screen will open showing the possible causes and root causes found:
To deepen the analysis of a cause:
- Click the context menu of one of the identified causes.
- Select “Deepen cause.”
- Choose the “5 Whys Diagram” option.
A new screen will open to add an additional tool. Click here to learn how to add the 5 Whys tool(placeholder).
The available and mandatory tools depend on the module’s configuration. Click here to learn more.
Having difficulty using the 5 Whys methodology? Click here to learn more. (placeholder)