---
title: How to deepen the cause analysis of an occurrence using the 5 Whys in Qualiex?
description: How to deepen the cause analysis of an occurrence using the 5 Whys in Qualiex?
---

[Skip to content](https://qualiex.forlogic.net/en/how-to-deepen-the-cause-analysis-of-an-occurrence-using-the-5-whys-in-qualiex#main-content)

![QUALIEX_FULL_PRETO+AZUL](https://qualiex.forlogic.net/hs-fs/hubfs/Identidade%20Visual/QUALIEX_FULL_PRETO+AZUL.png?width=224&height=60&name=QUALIEX_FULL_PRETO+AZUL.png)

Open main navigation

Close main navigation

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Qualiex | Knowledge Base](https://qualiex.forlogic.net/en?hsLang=en)
2. [Occurences](https://qualiex.forlogic.net/en/occurences?hsLang=en)
3. [Cause analysis](https://qualiex.forlogic.net/en/occurences?hsLang=en#cause-analysis)

# How to deepen the cause analysis of an occurrence using the 5 Whys in Qualiex?

### 1. Access the module

Click here to learn how to access the *Occurrences* module in Qualiex.

### 2. Locating the occurrence

Click the **Occurrences** tab, then right‑click the desired occurrence or open the context menu ![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-19-2026-01-47-38-2349-PM.png?width=9&height=23&name=image-png-Feb-19-2026-01-47-38-2349-PM.png) and select **“View.”**

To perform the cause analysis of an occurrence, you must be either the person responsible for the occurrence or the person responsible for the cause‑analysis stage.

![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-19-2026-01-51-28-3292-PM.png?width=670&height=157&name=image-png-Feb-19-2026-01-51-28-3292-PM.png)

When you open the occurrence, the system automatically directs you to the current step that needs to be completed

 

### **3. Adding the cause‑analysis tool**

In the **Cause Analysis** step, click **“Causes”** to view the possible causes and root causes that have been identified.

![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-19-2026-01-56-59-4158-PM.png?width=670&height=126&name=image-png-Feb-19-2026-01-56-59-4158-PM.png)

A screen will open showing the possible causes and root causes found:

 

**![](https://qualiex.forlogic.net/hs-fs/hubfs/undefined-Feb-19-2026-02-39-54-2656-PM.png?width=923&height=546&name=undefined-Feb-19-2026-02-39-54-2656-PM.png)**

 

To deepen the analysis of a cause:

![](https://qualiex.forlogic.net/hs-fs/hubfs/image-png-Feb-19-2026-02-08-50-8994-PM.png?width=670&height=177&name=image-png-Feb-19-2026-02-08-50-8994-PM.png)

 

1. Click the **context menu** of one of the identified causes.
2. Select **“Deepen cause.”**
3. Choose the **“5 Whys Diagram”** option.

A new screen will open to add an additional tool. Click here to learn how to add the 5 Whys tool(placeholder).

 

 

The available and mandatory tools depend on the module’s configuration. Click here to learn more.

**Having difficulty using the 5 Whys methodology? Click here to learn more. (placeholder)**

 

- [Occurences](https://qualiex.forlogic.net/en/occurences?hsLang=en#main-content)
  
  
  
  
  
    - [Treating an occurence guide](https://qualiex.forlogic.net/en/occurences?hsLang=en#treating-an-occurence-guide)
    - [Register Occurence](https://qualiex.forlogic.net/en/occurences?hsLang=en#register-occurence)
    - [Inbox](https://qualiex.forlogic.net/en/occurences?hsLang=en#inbox)
    - [Cause analysis](https://qualiex.forlogic.net/en/occurences?hsLang=en#cause-analysis)
    - [Action plan elaboration and execution](https://qualiex.forlogic.net/en/occurences?hsLang=en#action-plan-elaboration-and-execution)
    - [Effectiveness check](https://qualiex.forlogic.net/en/occurences?hsLang=en#effectiveness-check)
    - [Standardization and disclosure](https://qualiex.forlogic.net/en/occurences?hsLang=en#standardization-and-disclosure)
    - [Overview](https://qualiex.forlogic.net/en/occurences?hsLang=en#overview)
    - [General information](https://qualiex.forlogic.net/en/occurences?hsLang=en#general-information)
    - [My Actions](https://qualiex.forlogic.net/en/occurences?hsLang=en#my-actions)
    - [Cause classification](https://qualiex.forlogic.net/en/occurences?hsLang=en#cause-classification)
    - [Occurences Categories](https://qualiex.forlogic.net/en/occurences?hsLang=en#occurences-categories)
    - [Types of occurrences](https://qualiex.forlogic.net/en/occurences?hsLang=en#types-of-occurrences)
    - [Module Configurations](https://qualiex.forlogic.net/en/occurences?hsLang=en#module-configurations)
    - [Reports](https://qualiex.forlogic.net/en/occurences?hsLang=en#reports)

[![FORLOGIC_LOGO+SIMBOLO_AZUL2](https://qualiex.forlogic.net/hs-fs/hubfs/Identidade%20Visual/FORLOGIC_LOGO+SIMBOLO_AZUL2.png?width=200&height=29&name=FORLOGIC_LOGO+SIMBOLO_AZUL2.png "FORLOGIC_LOGO+SIMBOLO_AZUL2")](https://qualiex.com/)

<https://www.instagram.com/grupoforlogic/> [mailto:contato@forlogic.net](mailto:contato@forlogic.net) <https://open.spotify.com/show/2uzXCM2GhdKrV0do0P7Bkt?si=jzhcEF2bRwGgrlEmUT9uhw> <https://www.linkedin.com/company/forlogic/>

Copyright © 2026